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Privacy Policy

SECTION 1 - INFORMATION PROCESSING

When you purchase a product from our store, we collect personal information such as your name, postal address and email address, in order to complete the sales process. When you visit our store, we also automatically receive the IP address of your computer in order to provide us with information about your Internet browser and operating system.

Email Marketing (if applicable): With your permission, we may send you information about our store, new products and other information.



SECTION 2 - AGREEMENT

When you provide us with your personal information to complete a purchase, verify your credit card, place an order, arrange for delivery, or return a product, you are consenting to our collection and use of that information for a specific purpose.

If we ask you for your personal information for a secondary reason such as marketing, we will ask you directly for your consent, or we will allow you to decline it.

If you change your mind once you have registered, you may opt out of our contact, use or disclosure of your personal information at any time by contacting us at contact@clubocean.co or by mail at

CLUB OCEAN, Neuchâtel (Switzerland)



SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you have violated our Terms and Conditions.



SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell you our products and services.

Your data is stored on Shopify servers and protected by a firewall.



SECTION 5 - THIRD PARTY APPLICATIONS

Generally, the third-party applications we use collect, use and disclose only the information necessary for their operation.

However, some third-party applications, such as payment platforms, have their own privacy policies regarding the information you provide to them.

For these applications, we recommend that you read their privacy policies so that you can understand how your personal information will be used.

Once you leave our store or are redirected to a third-party application, you are no longer subject to our Privacy Policy or Terms and Conditions

When you click on links in our store, they may take you directly outside of our store. We are not responsible for the privacy practices of these sites and we encourage you to read their privacy policies.



SECTION 6 - SECURITY

To protect your personal information, we take great precautions and follow best practices to ensure that it is not lost, misused, accessed, distributed, altered, or destroyed.

If you provide us with your credit card information, it is encrypted using a security certificate (SSL). Although no method of transmitting information over the Internet is 100% secure, we follow all PCI-DSS recommendations and implement all necessary standards.

 

SECTION 7 - COOKIES AND PERSONAL DATA

In accordance with the law called "Informatique et Libertés" of January 6th, 1978 modified by the law of August 6th, 2004, you are informed that CLUB OCEAN proceeds to automated treatments of personal data, notably during your connection on the store, your registration to the store or during the use of the payment systems.

The collected information is neither resold nor communicated to third parties.

The proper functioning of the store and its services implies the presence of cookies implanted in your computer during your connection in order to record information relating to navigation (pages consulted, date and time of consultation, etc.) and your identity.

Cookies are stored on your browser for a period of two (2) weeks. The User has the right to oppose the use of cookies by configuring his browser, but it is up to him to take care of this setting.



SECTION 8 : General conditions of textual marketing

We use a text messaging platform, which is subject to the following terms and conditions. By signing up for our text marketing and notification service, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a requirement for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, a European Union company headquartered in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending the SMS messages, your phone number will be transmitted to an SMS operator for delivery.
If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply with STOP to any mobile message sent by us or use the unsubscribe link we have provided in any of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a reasonable way to unsubscribe. Message and data rates may apply.
If you have any questions, please text "HELP" to the phone number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures above.



SECTION 9 - AGE

By using this site, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.



SECTION 10 - CHANGES TO THE PRIVACY POLICY

We reserve the right, at our sole discretion, to update, modify or replace any part of this Privacy Policy by posting updates and changes on our site. It is your responsibility to visit our site regularly to check for changes. Your continued use of or access to our site following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

If our store is acquired by or merged with another company, your information will be transferred to the new owner so that we can continue to sell our products to you.



QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, modify or delete the personal information we have about you, or if you would simply like more information, please feel free to contact us at contact@clubocean.co

CLUB OCEAN, Neuchâtel (Switzerland)